About payment method

Accepted payment methods

・Credit card (Visa, Mastercard, Amex, JCB)
・Shop Pay
・Apple Pay
・Google Pay
・Bank transfer (transfer fee will be borne by the customer)

Regarding delivery

Uniform 850 yen

Free shipping for purchases over 16,500 yen including tax.

We usually ship within 7 business days.
We can't deliver as quickly as major companies, but we will pack each item carefully. Please check the notice for long holidays.

In addition, it may take up to 10 business days for back-ordered items. We appreciate your understanding.

About packing

In "Living with Japanese Essential Oils", we use Yoshino cypress and Yoshino cedar planer scraps as cushioning materials in order to eliminate plastic and promote the use of domestic materials. Thin, curled planer scraps have a nice fragrance as they are, and can be processed and used in diffusers. Please enjoy yourself.

We do not accept gift wrapping, but please feel free to contact us if you have any questions.

About money back guarantee

So that customers can shop with peace of mind.

I think that many people feel uneasy about purchasing scented products online because they can't be sure.

If you are unsatisfied with the fragrance of the Japanese essential oil you purchased in "Living with Japanese essential oil", we have decided to issue a refund.

Of course, unlike clothes, it is a loss for the store because it cannot be sold as a product once it has been opened and returned.

However, in order for everyone to know the fragrance of Japanese essential oils, we have decided to provide a money-back guarantee if you are not completely satisfied.

However, if you would like to send it back, please do so.

・Please contact us in advance using the inquiry form.
If the product is returned without contacting us in advance, we cannot accept returns or refunds.

・Refunds will be made if you contact us within 7 days after arrival as specified in the return policy.

・Limited to purchases made in Japan from our website.

・The customer is responsible for the return shipping fee.

・Please let us know what you were not satisfied with.

Sorry to trouble you, but please understand the above items.